Shipping and delivery

We dispatch your order within 1–2 business days after receiving payment. Depending on your selected delivery method, your order will be delivered to a pickup point, parcel locker, or directly to your address by courier. Delivery usually takes 1–3 business days.

Free shipping on orders over CZK 2,500.

Payment

You can pay for your order by credit or debit card, via Apple Pay or Google Pay, with Klarna, or cash on delivery. Please note that cash on delivery is subject to an additional fee of CZK 30.

More detailed information can be found here.

Returns and complaints

Goods can be returned within 14 days of receipt, even without giving a reason. The goods must be undamaged and in their original condition.

Exception: cosmetics with a protective seal (e.g. shrink-wrapped) cannot be returned once the seal is broken, for hygiene reasons.

We handle every complaint within 30 days at the latest from the day we receive the claim.

How to do it:

1.     Write to us at info@curliculum.com and describe the reason for the return

2.     Pack the parcel safely and send it within 14 days of withdrawal at the latest

3.     Send it free of charge via Packeta with code 98128797, or with another carrier at your own expense

4.     We will refund you using the same payment method within 14 days of notification at the latest (once the goods are returned, or once you prove they have been sent)

Choosing the right products

The most important thing is to get to know your hair: your curl type (2A–4C), porosity, thickness and the problem you are tackling (frizz, dryness, breakage). At curliculum.com you can filter products by exactly these criteria and start with the basic trio: shampoo, conditioner and styler. Download our curly e-book FOR FREE. It tells you everything you should know about curls.

If you want to be 100% sure you pick the right products for your curls, book your slot in our Curly Counselling and we will be happy to help!


Find out more here.

Didn't find what you were looking for?

Send us an e-mail and let us know how we can help. Our customer support team will get back to you as soon as possible. If you have already placed an order, please include its number.

You can contact us at: info@curliculum.com